For providers of mortgages, loans, and credit cards, a top place in the
"Best Buy" tables is bonanza time. Customers simply can’t push through
the door fast enough! So it’s not perhaps surprising that lenders will
employ every trick in the book to get to the top.
Best Buy tables are stock in trade for financial journalists and
mentions in the national press represent hundreds of thousands of pounds
of free advertising for the lenders. But some best buy tables such as
Moneyfacts, are only available to finance professionals on subscription
so the internet has become a primary source of information for Joe
public. Selections of Best Buy tables are available on many of the price
comparison web sites.
This Best Buy information is treated like manner from heaven for those
of us bent on emulating scrooge! After all if it’s in print or on the
net, it must be true - isn’t it? Indeed, top positions can make all the
difference between success and failure for a new financial product. So
comes as no surprise to learn that inventive finance executives aren’t
behind the door when it comes to finding tricks to climb to the top of
the tables.
Take the Northern Rock Building Society for instance. Its two year fixed
rate mortgage has a table topping position. But stop and take a closer
look. You’ll find that with this product, the Society only lends on 80%
of the property’s value and it has a 1.5% arrangement fee. This means
that this mortgage only makes sense for those wanting a mortgage of over
£175,000 and effectively rules out most first time buyers.
In the loans market, the Alliance & Leicester’s Moneyback Loan provides
another good example. With an interest rate of just 5.5% on a 3 year
£5,000 loan, this product recently hit the top of the Best Buy tables in
Moneyfacts. But behind scenes the marketing boys at Alliance & Leicester
had been busy! They’d specifically engineered the product to win top
place for a £5,000 loan. The loan was structured so that unless the
customer wanted exactly £5,000, the repayments effectively increased
and pushed the product well down in the comparison tables. Not was all
it seemed!
Now take a credit card example. Which is the better deal - HSBC’s credit
card charging 13.9% or Cahoots at just 11.9%? The answer is it depends
on how you use your card! Cahoot charges interest right up to the date
they receive your payment whereas HSBC charges interest to the date the
bill is produced. The result is that if you regularly paid off your bill
in full, HSBC’s card would work out cheaper!
So what can we learn from all this? Never forget that lenders are in the
market to make money. You can bet that if on the surface, a mortgage,
loan, or credit card looks unusually cheap, there’s going to be a catch.
Somewhere there’ll be an angle through which the lender gets its money
back.
In our view when it comes to personal finance, there’s no such thing as
"Best in Market". What’s "best for you" will depend on your personal
circumstances and how you want to use the finance. So by all means look
at the "Best Buy" tables but do so with a healthy pinch of scepticism
and a keen regard for the small print!
The problem is that most people are insufficiently experienced to assess
the small print. Our advice is when considering a significant financial
purchase like a mortgage or loan, use a broker. This doesn’t necessarily
mean that you’ll have a brokerage fee to pay - many brokers are happy to
work off the commission they receive from the lenders, and their
experience could save you a packet.
All the top financial brokers have web sites - so our advice is stay
online and let your fingers do the searching!
Michael writes for Scrouge Online who offer life assurance and secured loans.